Client is seeking a self-motivated and enthusiastic individual to join our Information Technology team as an IT Senior Systems Administrator
As the IT Senior Systems Administrator, you will be responsible for providing excellent customer service and IT advice for innovation and enhancing support for the day to day operations. This will be achieved by taking responsibility for the effective testing, installation, configuration and maintenance of systems hardware, software and related infrastructure across multiple Council sites. You will be required to adhere to best practices and procedures within the IT infrastructure and security.
To be considered for this position you will need:
Minimum of 5 years experience in a similar position
Relevant formal qualifications and experience in Information Technology such as Microsoft, Cloud technologies and ITIL.
Demonstrated experience in the planning and management of server and network Infrastructure
Demonstrated experience of data protection and backup solutions.
Demonstrated working experience of applications, data and systems security.
Salary will be dependent upon the relevant skills, experience and competencies of the successful applicant.
Liverpool City Council is committedto providing a working environment that supports all employees to reach their full potential.
To be eligible to apply for permanent positions at Liverpool City Council, you need to be an Australian Citizen or Permanent Resident. For Temporary positions, you need a visa that gives you permission to work in Australia.
Great opportunity to join a growing team with an industry leader.
Your new company
An ASX listed mining services provider are currently seeking a Systems Administrator to join the team. This organisation is a well-established Australian business based in the Eastern Suburbs with parking on-site.
Your new role
Working within a great IT team, you will report directly to the IT Manager and will be involved in all areas of IT infrastructure support for the company. It will be your responsibility to provide system administration and technical support for allocated projects. This organisations’ IT environments are ever changing so it’s crucial that you are adaptable, can work under broad direction and are self-motivated.
What you'll need to succeed
You will have strong, diverse IT skills and will be particularly skilled with the following programs and software;
You will have strong, diverse IT skills and will be particularly skilled with the following programs and software; Microsoft Windows Server 2012 capability. MCSE certification highly advantageous.
Experience using Exchange, VMWare, SQL Server, Sharepoint, Network Management and Azure
Cloud Services and Active Directory Migrations experience highly advantageous
What you'll get in return
This position offers ongoing job security and an opportunity to work for a market leader in an expanding organisation. Along with a competitive salary, you will have access to exceptional personal benefits by working for this company
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
New South WalesNew South WalesNew South WalesNew South Wales, AustraliaAustraliaAustraliaAustralia
Your new company
A leading Utility company is looking for a Data Engineer to be a key member of a tight knit team
What you'll need to succeed
Atlassian Stack e.g Jira, Bamboo
Network Config and maintaince (Hypervisors, VMs, Servers)
OS Agnostic - You will have strong experience in Linux but comfortable on windows when needed
Database and associated Languages e.g Oracle, Postgres, SQL
Docker
Hadoop, machine learning experience would be highly desired
Working experience with AWS
Comfortable with occasional interstate travel and after hours work
Experience working in an agile environment
What you'll get in return
Attractive daily rate
Great Melbourne CBD location
Key member of an integral team for the business
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
The Role
The IT Support Contractor, under the guidance of the Chief Information Officer (CIO) and IT Projects Manager, will be assisting with the day-to-day operations and management of the IT helpdesk and also provide support for the IT team with IT related functions and projects as required.
It is envisaged that this role is aimed at a support person that has broad IT support experience and who has been in the industry for 3 to 5 years.
Initially the contractor would focus on IT Helpdesk calls and the rollout of Windows 10 Pro and Office 365 across the organisation.
Key Responsibilities:
Managing multiple IT incidents simultaneously
Provide IT support across the business and handle escalations from within the business
Strong verbal communication and written skills
Optimization of software, hardware or IT services through change-managed, pre-emptive and scheduled maintenance tasks
Your Profile
3+ years experience supporting a Microsoft Windows environment
Windows 7/10 troubleshooting skills
Office 365 administration and configuration
Experience with deployments through SCCM
PowerShell scripting (desirable)
About us
At Harris Farm Markets, we don’t just respect nature, we’re driven by it. Our prices, our produce, our specials– all determined by nature. It enriches everyone and everything. For over 40 years Harris Farm Markets has remained 100% family owned and operated.
With over 25 + stores across Sydney ,NSW & Queensland and growing and home to over 2,200 wonderful employees all with a common purpose, to reconnect Aussies with the joy of food. It’s this purpose that sees us continue to bring the best that nature has to offer to our customers each day. From sustainable initiatives like Imperfect Picks, to showing love for local farmers and producers through products such as our Farmer Friendly Milk, we believe that all our actions can make a real, positive difference.
The Role
The IT Support Engineer is responsible for being a key driver in the support of our business and retail systems to ensure Harris Farm Markets achieves the desired business goals. Engineers are expected to deliver a superior level of support which includes rotational on-call support as well as some travel, mostly local within the company standards of Harris Farm Markets.
Key responsibilities will include;
Administration, maintenance and rollout of hardware & software
Management of telephones, mobile and other devices
Maintain IT Assets and Inventory Management
Server backups and recovery
Handle IT Support requests and calls adhering to ITIL standards
Be part of the rotating roster for after hours support (7 days)
Continuously expand knowledge of Harris Farm Support best practices, procedures and systems
Create, publish and reuse knowledge articles/documentation using the knowledge management portal
Prioritize and balance workload, making good use of time to achieve organizational and personal goals
Independently learn and expand product, technology and soft skills
Use problem solving skills to quickly resolve customer issues and provide assistance to prevent future issues by proactively sharing information/expertise
Apply technical knowledge and support process to assess/recreate complex problems, analyse logs to determine root cause and set expectations with customers
Escalate high impact and aged customer issues to the appropriate subject matter expert or manager according to Support procedures
Adhere to case hygiene best practices and look for new ways to improve the quality and integrity of case data/documentation
Actively participate and contribute to internal projects to improve Harris Farm business
Cultivate a growth mindset. Investigate professional development opportunities
Adhere to Support Processes and Procedures outlined in Support Engineer Handbook
Skills Required
Preferred appropriate IT Certifications
5 Years proven experience in IT Support or a similar role including 1-2 years of Systems Administration experience
Excellent relationship management, customer service and communication skills (written and verbal)
Excellent problem solving/troubleshooting skills with the ability to apply analytical skills in complex environments
Self-motivated with a proven ability to learn new technologies quickly
Excellent teamwork and organizational skills
Ability to handle and resolve high-pressure situations
Excellent Time management skills with the ability to prioritize tasks based on the business impact
Expertise in core Microsoft Windows Architecture (Windows Server, Desktops, Office365, Active Directory, Azure, etc.,) and basic understanding of Linux
Understanding of Networking concepts (DNS, DHCP, TCP/IP, Routing, Switching, Firewalls)
Experience administering large-scale production environments, including hardware, software, mobile devices
Why you should apply
Work with an awesome team!
A highly varied role that will challenge you to think outside the box
Opportunity to work with multiple technologies and IT Platforms
Workplace Flexibility
25% Staff Discount
SNAPSHOT
Location: Rhodes, Sydney
6 months fixed term contract (potential to extend another 6 months)
1+ years’ IT experience
POSITION SUMMARY
Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future.
IT Support Analyst is the first point of contact for all IT related issues and queries within Oceania. Will be responsible for providing professional service and support to end users by performing field service installation (including Cabling, Racking), hardware life cycle management (provisioning, decommissioning) and delivery and initial setup, repairs and troubleshooting. He/she is also responsible for End User Education, (e.g. Digital Bar, Workshop) prepare and distribute communications to End users.
A DAY IN THE LIFE…
Reporting to the IT Service Support Lead, your key responsibilities will include:
Ensure IT Services are delivered according to agreed KPIs and compliant to Nestle IT Policies, Standards and Guidelines while maintaining high performing service support functions.
Provide in-person, and over the phone troubleshooting as well as assisting End users through email.
Provide Field Services support: Cabling, Equipment Racking & Mounting, Physical moving asset to Secure Area, Backup Tape Control & Replacements (Swapping) etc.
Assist with Hardware Lifecycle Management such as: Purchase, Asset Registration & Tags, Imaging, Testing, Deliver to User, Maintain an Asset Database, Inventory Check & Update, Physical Asset Verification (All User Devices) and Stock Take.
Escalating unresolved tickets to 2nd level support to appropriate Assignment Group, along with all details and relevant information on users and the nature of their problem.
Follow up with customers, provide feedback and see problems through to resolution.
Promptly handling of VIPs ensuring their issues are addressed in a quick and professional manner.
Maintain customer satisfaction by making appropriate recommendations and briefings using appropriate technology, tools, applications.
Assists in the implementation and deployment of IT Projects and Solutions.
ARE YOU A FIT?
Joining a collaborative team of Specialists, you will be a strong team player with a history of delivering results in a high pressure and dynamic environment.
Tertiary qualifications in Information Services or equivalent (desirable)
Excellent Customer Service skills and experience working in a large global organisation.
Diagnose and solve problems from non-technical descriptions provided by customers.
Understands computer components and has the skills necessary to repair or replace them as needed.
Possess knowledge of IT Support / Helpdesk protocols, including ITIL desired.
A+ or MCP certification and French language proficiency preferred (not required).
Show knowledge of inventory control to ensure necessary equipment and replacement parts are always on hand.
Possess excellent communication skills for communicating with the IT team, employees and other departments.
Attention to Detail & Accuracy and ability to work independently with little supervision.
Quick learner and ability to adapt to changing situations and cultures.
Flexibility is required as you may occasionally need to participate in activities outside of standard business hours.
Nestle offers flexible working hours and will help you balance your work with your personal commitments.
Applicants must be eligible to work in Australia and have Permanent Residency.
OUR STORY
Nestlé enjoys a reputation as one of the world’s largest FMCG companies and we are driven by our purpose – enhancing quality of life and contributing to a healthier future. Our inclusive and high performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5,000-strong Oceania workforce. Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at https://www.nestle.com.au/careers/ to see some of the ways we live and practice this every day in our workplace.
Interested? Apply online today
With the exceptional circumstances being experienced globally due to COVID-19 (Coronavirus), Nestlé is working hard to support all our candidates and new starters during these critical times. Please be aware that our entire recruitment processes will be conducted virtually. This includes the application process, telephone screening, video-interviewing, online assessments and offer paperwork.
NSW INDEPENDENT COMMISSION AGAINST CORRUPTION
Employed by the Chief Commissioner for the NSW Independent Commission Against Corruption to fulfil the ICAC’s objectives through its investigation and prevention functions.
This is a rewarding and challenging role for located in the Information Management & Technology Section of the ICAC’s Corporate Services Division.
IT Support Officer
Information Management & Technology Section
ICAC Officer Grade 1C
Temporary Full-time for a period up to two years
(Likely commencement date February 2021)
Recruitment No. ICAC 20/013
Sydney CBD
Primary purpose of the position
This position provides IT Support services under instruction from the Systems and Network Support Officer. This support included IT operational tasks and the timely response, resolution and escalation of customer requests, incidents and enquiries.
The primary scope of the position will be to provide end user support for IT and Hearing Room services. It is expected that the role will also include operational support for IT infrastructure as your skills develop during the course of employment.
Selection criteria
The following selection criteria form a specific part of the selection process.
You must individually address each of the following selection criteria in your application.
Applications that do not include a response to the selection criteria cannot be comparatively assessed and will not progress to the next stage.
Tertiary/Industry Certification.
Relevant experience and background in providing IT Support, dealing directly with customer issues.
Excellent attitude and customer service focus.
Outstanding communication skills and a friendly yet professional manner.
Good written and interpersonal skills, ability to communicate effectively and build relationships with internal stakeholders at all levels.
Attention to detail as well as the ability to maintain confidentiality and use of discretion when required.
RemunerationTotal remuneration package valued up to $85,823 pa (Salary $69,585 – $77,423 pa), incorporating employer’s contribution to superannuation and annual leave loading.Security vetting
The successful applicant will undergo a stringent probity assessment. All potential applicants are strongly encouraged, prior to submitting an application, to obtain more detailed information on this process which can be found at http://www.icac.nsw.gov.au/ under "Employment Opportunities".
Application
Applicants must obtain an information package and, in your job application, address all selection criterion as contained in the advertisement. In addition, your application will need to include a covering letter and your resume.
All applicants are encouraged to submit their application on-line via I Work for NSW website. You must upload your attachments in either a Portable Document Format (PDF) or Word format.
For an information package, please download the following:
Selection Criteria
Position description
Applicant Information Package
Code of Conduct
For a hard copy of the information package, contact Ms Cynthia Mar-Young by e-mail at itjobs@icac.nsw.gov.au . If you have any further queries after reading the information package please contact Mr Mike Ah-Koon, Manager, Application Systems by email at itjobs@icac.nsw.gov.au.
Additional information
National Relay Service (NSR) are available for people who are speech or hearing impaired. If applicants require this service, please call 1300 555 727 and ask for 02 8281 5999 or access the NRS internet relay.
For any questions related to technical difficulties associated with lodging an application, please contact the “I Work for NSW” support line on 1800 562 679 or email support@iworkfor.nsw.gov.au.
If you feel that you have the necessary experience and background to make a valued contribution to the ICAC's operations then we welcome an application from you. The Commission is an EEO employer.
Closing date for applications: Sunday 29 November 2020
Key Application Responses
The following selection criteria and form a specific part of the selection process.
You must individually address each of the following selection criteria in your application.