About us At Harris Farm Markets, we don’t just respect nature, we’re driven by it. Our prices, our produce, our specials– all determined by nature. It enriches everyone and everything. For over 40 years Harris Farm Markets has remained 100% family owned and operated. With over 25 + stores across Sydney ,NSW & Queensland and growing and home to over 2,200 wonderful employees all with a common purpose, to reconnect Aussies with the joy of food. It’s this purpose that sees us continue to bring the best that nature has to offer to our customers each day. From sustainable initiatives like Imperfect Picks, to showing love for local farmers and producers through products such as our Farmer Friendly Milk, we believe that all our actions can make a real, positive difference.   The Role The IT Support Engineer is responsible for being a key driver in the support of our business and retail systems to ensure Harris Farm Markets achieves the desired business goals. Engineers are expected to deliver a superior level of support which includes rotational on-call support as well as some travel, mostly local within the company standards of Harris Farm Markets.   Key responsibilities will include; Administration, maintenance and rollout of hardware & software Management of telephones, mobile and other devices Maintain IT Assets and Inventory Management Server backups and recovery Handle IT Support requests and calls adhering to ITIL standards Be part of the rotating roster for after hours support (7 days) Continuously expand knowledge of Harris Farm Support best practices, procedures and systems Create, publish and reuse knowledge articles/documentation using the knowledge management portal Prioritize and balance workload, making good use of time to achieve organizational and personal goals Independently learn and expand product, technology and soft skills Use problem solving skills to quickly resolve customer issues and provide assistance to prevent future issues by proactively sharing information/expertise Apply technical knowledge and support process to assess/recreate complex problems, analyse logs to determine root cause and set expectations with customers Escalate high impact and aged customer issues to the appropriate subject matter expert or manager according to Support procedures Adhere to case hygiene best practices and look for new ways to improve the quality and integrity of case data/documentation Actively participate and contribute to internal projects to improve Harris Farm business Cultivate a growth mindset. Investigate professional development opportunities Adhere to Support Processes and Procedures outlined in Support Engineer Handbook   Skills Required Preferred appropriate IT Certifications 5 Years proven experience in IT Support or a similar role including 1-2 years of Systems Administration experience Excellent relationship management, customer service and communication skills (written and verbal) Excellent problem solving/troubleshooting skills with the ability to apply analytical skills in complex environments Self-motivated with a proven ability to learn new technologies quickly Excellent teamwork and organizational skills Ability to handle and resolve high-pressure situations Excellent Time management skills with the ability to prioritize tasks based on the business impact Expertise in core Microsoft Windows Architecture (Windows Server, Desktops, Office365, Active Directory, Azure, etc.,) and basic understanding of Linux Understanding of Networking concepts (DNS, DHCP, TCP/IP, Routing, Switching, Firewalls) Experience administering large-scale production environments, including hardware, software, mobile devices   Why you should apply Work with an awesome team! A highly varied role that will challenge you to think outside the box Opportunity to work with multiple technologies and IT Platforms Workplace Flexibility 25% Staff Discount

Summary Weekly Hours: 38 Role Number:200203416 We are looking for an Administrator to join our Marketing team in Sydney for 12 months and be responsible for Advertising budget coordination, marketing operations support and administrative work. We need a colleague who is resourceful, creative and solution oriented in ambiguous situations. Key Qualifications • You have an eye for details, able to follow complex processes. • Your spreadsheet skills allow you to complete all daily duties, and you are able to learn new programs quickly. • You are a strong communicator and cut through ambiguity. • Experience using SAP and FileMakerPro is a plus. • You are a do-er and self starter who works well in a fast-paced, dynamic, team environments. • You are highly responsive and adaptable. • You have excellent time management skills and can prioritise. Description Using excellent organisation, communication and computer skills you will handle budget coordination for ANZ Advertising, administrative tasks and marketing operations support. You will multitask in a vibrant atmosphere where there are often impromptu requests. You will exercise tact, discretion and efficiency. You will initiate Purchase Orders (POs), processes invoices, maintain the budget database and generate reports. You will support the Marcom lead and the larger marketing organisation. You will be an amazing addition to the team and be the driving force for creating a community feel on the floor. This is a key role. You will process accurate information quickly, and be ready to organise data as needed. Specifically this includes: ADMINISTRATIVE SUPPORT: You will provide day-to-day administrative support for Apple Sydney marketing, Corporate Communications and Product Marketing teams, including: - Assisting with the planning and coordination of quarterly team outings. - Ordering and managing team's equipment. - Making travel arrangements through Apple Travel for Journalists and influencers / booking briefing hotels. - Supporting the team with issues resolution. - Raising purchase orders for all teams. - Paying and tracking invoices. - Assisting with badging and security when needed including meeting room set up for special projects or initiatives. BUDGET COORDINATION: Lead all aspects of the Sydney Advertising budget in accordance with process and procedures set out by WW Marketing Finance team. This will include to: - Generate purchase orders, process invoices, track timely payment of vendor invoices and expense recognition. - Document, file and maintain accurate and organised records retention. - Work with functional partners through budget forecasting and tracking process to ensure forecasts are accurate and targets are met. - Provide regular updates on status of spending and flag underage’s and overages as appropriate. - Provide accurate forecast updates and actuals reporting to worldwide team. - Conduct budget analysis to help guide the forecast/needs for quarterly planning. - Support Financial Analyst in quarterly financial close, reconcile against budget and provide appropriate backup for accruals/audits. - Make sure all finance policies and processes are respected and ensure high attention to detail in completing the work.  

  SNAPSHOT Location: Rhodes, Sydney 6 months fixed term contract (potential to extend another 6 months) 1+ years’ IT experience   POSITION SUMMARY Joining Nestlé means you are joining the largest food and beverage company in the world. At our very core, we are a human environment – passionate people driven by the purpose of enhancing the quality of life and contributing to a healthier future. IT Support Analyst is the first point of contact for all IT related issues and queries within Oceania. Will be responsible for providing professional service and support to end users by performing field service installation (including Cabling, Racking), hardware life cycle management (provisioning, decommissioning) and delivery and initial setup, repairs and troubleshooting. He/she is also responsible for End User Education, (e.g. Digital Bar, Workshop) prepare and distribute communications to End users.   A DAY IN THE LIFE… Reporting to the IT Service Support Lead, your key responsibilities will include: Ensure IT Services are delivered according to agreed KPIs and compliant to Nestle IT Policies, Standards and Guidelines while maintaining high performing service support functions. Provide in-person, and over the phone troubleshooting as well as assisting End users through email. Provide Field Services support: Cabling, Equipment Racking & Mounting, Physical moving asset to Secure Area, Backup Tape Control & Replacements (Swapping) etc. Assist with Hardware Lifecycle Management such as: Purchase, Asset Registration & Tags, Imaging, Testing, Deliver to User, Maintain an Asset Database, Inventory Check & Update, Physical Asset Verification (All User Devices) and Stock Take. Escalating unresolved tickets to 2nd level support to appropriate Assignment Group, along with all details and relevant information on users and the nature of their problem. Follow up with customers, provide feedback and see problems through to resolution. Promptly handling of VIPs ensuring their issues are addressed in a quick and professional manner. Maintain customer satisfaction by making appropriate recommendations and briefings using appropriate technology, tools, applications. Assists in the implementation and deployment of IT Projects and Solutions.   ARE YOU A FIT? Joining a collaborative team of Specialists, you will be a strong team player with a history of delivering results in a high pressure and dynamic environment. Tertiary qualifications in Information Services or equivalent (desirable) Excellent Customer Service skills and experience working in a large global organisation. Diagnose and solve problems from non-technical descriptions provided by customers. Understands computer components and has the skills necessary to repair or replace them as needed. Possess knowledge of IT Support / Helpdesk protocols, including ITIL desired. A+ or MCP certification and French language proficiency preferred (not required). Show knowledge of inventory control to ensure necessary equipment and replacement parts are always on hand. Possess excellent communication skills for communicating with the IT team, employees and other departments. Attention to Detail & Accuracy and ability to work independently with little supervision. Quick learner and ability to adapt to changing situations and cultures. Flexibility is required as you may occasionally need to participate in activities outside of standard business hours. Nestle offers flexible working hours and will help you balance your work with your personal commitments. Applicants must be eligible to work in Australia and have Permanent Residency. OUR STORY Nestlé enjoys a reputation as one of the world’s largest FMCG companies and we are driven by our purpose – enhancing quality of life and contributing to a healthier future. Our inclusive and high performance culture is a testament to the great training, development, rewards and recognition we extend to every member of our 5,000-strong Oceania workforce. Nestlé Oceania supports a culture of diversity and inclusion in all that we do. Take a look at https://www.nestle.com.au/careers/ to see some of the ways we live and practice this every day in our workplace.     Interested? Apply online today With the exceptional circumstances being experienced globally due to COVID-19 (Coronavirus), Nestlé is working hard to support all our candidates and new starters during these critical times. Please be aware that our entire recruitment processes will be conducted virtually. This includes the application process, telephone screening, video-interviewing, online assessments and offer paperwork.

WHO YOU ARE As a leader in this area you will bring a wealth of Australian and New Zealand retail real estate development experience to the role. You have proven experience as a strong negotiator and collaborator and can demonstrate how you build relationships across the various external stake holders, internal functions and units required to drive success for business and performance. You bring energy, enthusiasm and passion to the Real Estate function as a positive influencer and lead with integrity and perseverance. YOUR RESPONSIBILITIES • Own, control and minimize costs and risks related to the acquisition, divestment, zoning, planning, permitting, value and operation of Ingka properties. Lead the work to secure and divest locations and delivering safe, compliant, sustainable and innovative property solutions that meet the needs of the business and the many people. Manage the procurement and contribution of all stakeholders to enable tasks related to real estate development, Support definition, development and securing implementation of Ingka Groups’ internal strategies and processes Develop working relations with local authorities and communities, and proactively engage with authorities to gain support for development, planning and permitting of Ingka business such as big box retailing, large property developments, logistic developments, shopping centres and mix-use developments. Lead and supervise the approval and execution of all public infrastructure, utilities and other off-site improvements in connection to all new and existing IKEA properties. and permits approval (building permit). TOGETHER AS A TEAM The Real Estate unit is committed to securing new and maintaining existing physical locations in order to meet the needs of many people. You will provide strategic insights based on your knowledge and understanding of the real estate portfolio. To achieve this you will take the lead in delivering safe, compliant, sustainable and innovative property solutions – with Democratic design and life cycle cost on top of your mind. You will actively maintain and secure that our properties are kept in relevant shape for the business. ADDITIONAL INFORMATION This is a permanent full-time role that has the possibility to be based in either Melbourne or Sydney.